Select your model. How does HP install software and gather data? Perform a system recovery. Complete a system recovery. This document is for HP and Compaq computers with Windows 10, 8, and 7. Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer.
HP System Recovery removes all hard drive data and reinstalls the original operating system. This document provides information to help you perform a system recovery, returning your computer to factory settings.
It can be used to recover the operating system from files stored in a partition on the hard drive without needing recovery media.
It can also be used to create a personalized recovery disc or USB drive for a specific computer. Prepare for system recovery Before performing a system recovery, review the topics below that might prevent the need to run a recovery or help to ensure a successful recovery. Correct startup or boot issues Many startup or boot issues are caused by minor problems that are easily corrected.
Before recovering your computer, try to determine if other, non-destructive, corrective actions will fix the problem. Scheduled backups can help you recover some, if not all, of your information in the event that something happens to the original files on your computer. In the event you did not back up your files prior to running a factory reset, a prompt might display to make a backup copy of your files before it performs any action that might erase or delete any files.
Complete a Microsoft System Restore If your computer develops a problem, perform a Windows System Restore before performing a system restore. The Microsoft System Restore function returns the computer to a previously chosen restore point, which resets all of the settings for the operating system to those settings that existed at the time the restore point was created.
No personal data files, such as email, documents, or pictures are lost. Know which type of recovery to perform There are several different types of recovery. Refer to the table below for more information on recovery options, depending on your operating system.Go to Solution. Elitebook machines use different codes but please try all lower cases :. I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services.
Please be aware that you do this at your own risk. TXT file. Below are the step by step instruction to get the required info.
Once you have the info. Please let me know if you need further assistance on the case. Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent.
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Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply. Thank you George. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc.
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How to Factory Reset a HP Elitebook?
If you would like help resetting the password on your product, please Contact HP support in your region. Didn't find what you were looking for? Ask the community or Ask the Virtual Agent.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.A company donated some laptops and a friend of mine got one but, they forgot to remove the BIOS password, because of this we can't install an OS on it. Any help would be greatly appreciated. The problem is proving that you legally own the machine in question. Really the only way HP will accept that is that you get a proof from the company that donated the machines. As far as the vendor knows is that the original company still owns them.
Get the proof from them that you own the machine now legally and then contact the vendor Hello Digitech, thank you for your post which has received very helpful feedback from Bud and Edwin. Let us know if you have questions or require additional information. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Popular Topics in HP Hardware. Which of the following retains the information it's storing when the system power is turned off?
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This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Ghost Chili. Brand Representative for HP. HP Hardware expert. Edited Apr 20, at UTC. Digitech Jalapeno. This topic has been locked by an administrator and is no longer open for commenting.
Read these nextI have EliteBook P and I 'm going to recovery it to factory settings. There are Windows 7 label on laptop. I do not have recovery DVD. There is no recovery partition. So how do I recover the laptop? You have to get your hands on a copy of a Windows 7 OEM disk that is of the same version as yours likely 64 bit Home Premium.Unable to locate package debian stretch
Microsoft used to have a site where you could download a disk image of each version of Windows 7 but they took it down quite a while ago now. There are several places on the internet that maintain mirrors of those old sites, but copyright forbids me to link you to them directly.
Be careful. Since you have to get them from unofficial places the downloads could be infected. Also, since yours is a business laptop HP tends to stock recovery disks for a longer time. You might contact HP and see if they can ship you a factory restore disk. Make it easier for other people to find solutions by marking a Reply ' Accept as Solution' if it solves your problem. Didn't find what you were looking for?Austin racing exhaust for r15
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Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
All forum topics Previous Topic Next Topic. New member. Message 1 of 3. HP Recommended. Product: EliteBook P. Operating System: Microsoft Windows 7 bit.
Tags 5. Tags: Archived. Level Message 2 of 3. You need to look for XLost Windows password on your HP Elitebook laptop? Is there a way to remove BIOS password after forgotten?Raspberry pi 4 omxplayer
How to factory restore HP Elitebook? In this article we'll show you how to unlock your HP Elitebook laptop by clearing BIOS password, resetting Windows admin password or restore your computer to factory settings.
How to remove or clear a forgotten BIOS password? When setting up the SpareKey, you are prompted to provide answers for a sequence of three predetermined personal identification questions.How To Log Into Windows 7 If You Forgot Your Password WITHOUT CD OR SOFTWARE!!
It is intended solely to recover system-level passwords. If you've lost your Windows user password, you may not have to reset your laptop to factory settings.
No need to worry about data loss! Factory reset will remove everything from your PC. Before restoring HP Elitebook to factory settings, be sure take backups of your important files like pictures, videos, music etc and store them safely like another machine or USB device etc. Product Information Download Trial Purchase. Press F7 key, the HP SpareKey wizard pops up and prompts you for the answers to the three personal identification questions.
If you successfully answer the questions, you are granted access and you can reset the BIOS password.
HP Notebook PCs - How to Power Reset your Laptop
Download the self-extracting Zip file of PCUnlocker package. Decompress the package, there is a ISO image: pcunlocker. Wait until the boot process is finished. When a window pops up with all your Windows accounts, select the admin account and click on Reset Password button.
Follow the on-screen instructions. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Your changes go into effect when your HP Elitebook laptop restarts. Ready to try or buy? All Rights Reserved.Nowadays, HP Elitebook is popular because of its high quality as well as great performance.
It's the first choice for many buyers, especially office workers who pay a lot of attention on the datas protection. If your computer is HP Elitebook and have you forgotten HP Elitebook passwordbios or administrator account password? How to do if both of them lost?
It seems hard though there may be lots of ways that can solve it. But if we talk about it separately, such as in two parts, HP Elitebook password reset would be not so difficult. Generally, there are two ways to reset forgotten BIOS password.
The other is to use a program to either locate or identify the password, and reveal it to you or erasing the password clearly. HP SpareKey is a utility that helps you, or the administrator of the computer, recover lost system passwordssuch as the power-on, drive lock, or BIOS passwords. When setting up the SpareKey, you are prompted to provide answers for a sequence of three predetermined personal identification questions. If you do not answer the questions correctly in the three attempts, you will be locked out of your computer.
And then you must contact HP for assistance. It is intended solely to recover system-level passwords. So if you have problems about HP administrator password resetgo on to see Part 2. Surely, this method can reset HP administrator password, but HP laptop data would be lost after restoring HP laptop to factory settings. So it is not recommended unless you don't have another method.
Compared to method 1, this method is safer and more effective for HP Elitebook password reset. Inset the USB password reset disk to the locked computer firstly and then start or restart the locked computer. Press the boot menu key F9 quickly When the vendor logo appears. Want to get more detailed introductions about reset Windows password with Windows Password Genius Advanced? Please see the user guide of Windows Password Genius Advanced.We are experiencing longer than expected wait times to reach an agent.
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Reset HP Elitebook BIOS/Administrator Password
Select your model. How does HP install software and gather data? Are you working from home? This document applies to HP laptop computers. A power reset or hard restart clears all information from the computer's memory without erasing any personal data.
Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up. Before you begin Before power resetting your computer:. Disconnect or remove all peripheral devices. Turn on the laptop, then test the computer by itself, and then reconnect one peripheral device at a time.
Turn over the computer and look for a battery compartment door. If there is a battery compartment, use the steps in Reset a laptop with a removable battery.
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